Faq’s
Your 
Questions, Answered with Clarity
At HNK Media, we understand that clear answers build trust. Our FAQ section covers everything — from our creative process and career opportunities to client projects and post-launch support. Explore these insights to learn how we help businesses grow through strategy, design, and technology across Mumbai and beyond.
Find your answer
Read most frequent questions
Haven’t found an answer to your query? Contact Us
General Questions – HNK Media FAQ Mumbai
1. What is HNK Media?
HNK Media is a creative digital experience agency in Andheri, Mumbai, specializing in branding, design, digital marketing, and web development.
2. Where is HNK Media located?
We’re based in Andheri West, Mumbai, serving clients across India and globally through our digital-first services.
3. What services does HNK Media offer?
We provide website design, branding, UI/UX design, SEO, e-commerce solutions, digital media, and social media marketing in Mumbai.
4. Why choose HNK Media for digital marketing?
We focus on strategy, design, and storytelling to deliver creative campaigns that drive measurable results for your brand.
5. Does HNK Media work with startups?
Yes, we help startups in Mumbai and across India build strong brand identities and digital presence from the ground up.
6. What industries does HNK Media serve?
We work across industries such as fashion, tech, gaming, food, hospitality, and entertainment, creating tailored digital experiences.
7. Is HNK Media a design or marketing agency?
We’re both. HNK Media unites design, technology, and marketing to craft seamless digital experiences for modern brands.
8. How long has HNK Media been operating?
Founded by Sanaullah Khan, HNK Media brings over 12 years of creative and technical experience to every project.
9. What makes HNK Media different?
We design for impact, emotion, and memory—not just clicks. Our goal is to help brands stand out in a crowded digital world.
10. Does HNK Media serve clients outside Mumbai?
Yes, we collaborate with clients across India and internationally, providing full-service digital and creative support online.
Career Opportunities at HNK Media Mumbai
1. How can I apply for a job at HNK Media?
Visit our Careers page on hnkmedia.com to explore openings and apply directly for design, marketing, or development roles.
2. Where is HNK Media hiring right now?
We’re currently hiring in Mumbai, especially for our Andheri office across creative, social media, and web development roles.
3. What kind of people does HNK Media look for?
We hire passionate creators, designers, marketers, and developers who love innovation and storytelling through design.
4. Does HNK Media offer internships?
Yes, we offer internship opportunities in Mumbai for students and freshers looking to build real-world creative experience.
5. What’s the work culture at HNK Media?
Our culture values creativity, collaboration, and constant learning. We believe great ideas come from teamwork and freedom.
6. Do you offer remote work options?
Some roles at HNK Media allow hybrid or remote work, though most creative collaboration happens in our Mumbai office.
7. What benefits does HNK Media provide?
We offer a supportive environment, creative freedom, growth opportunities, and exposure to high-end design projects.
8. Who leads HNK Media?
HNK Media is founded and led by Sanaullah Khan, a creative professional with 12+ years of experience in design and strategy.
9. Can I apply if I’m not from Mumbai?
Yes, we welcome talent from across India. Many of our designers and marketers collaborate remotely with the Mumbai team.
10. How long is the hiring process?
Typically 1–2 weeks, including application review, interview, and creative task evaluation, depending on the position.
Client Projects & Partnerships – HNK Media
1. What types of projects does HNK Media handle?
We work on branding, websites, digital marketing campaigns, UI/UX design, and gaming experiences for global brands.
2. Can I see your portfolio?
Yes, visit our Portfolio page on hnkmedia.com to view recent branding, digital design, and marketing projects in Mumbai.
3. How do you manage client projects?
Every project follows a strategic process—discovery, planning, design, development, and launch—to ensure smooth delivery.
4. How long does a website project take?
Depending on scope, most website design and development projects take between 4 to 8 weeks from concept to launch.
5. Do you offer ongoing support after launch?
Yes, HNK Media provides post-launch maintenance, SEO optimization, and performance monitoring to ensure continued success.
6. What is your client onboarding process?
We start with consultation, define goals, research competitors, and create a tailored creative roadmap for each brand.
7. How much does a branding project cost?
Costs vary by project scope, but our team ensures transparent pricing and high-value creative results for Mumbai clients.
8. Do you handle international clients?
Yes, we collaborate with brands in the USA, UK, UAE, and Asia, delivering creative solutions from our Mumbai base.
9. Can I request a project proposal?
Absolutely. Contact us through our website with your project details, and we’ll send a tailored proposal within 48 hours.
10. How do you measure project success?
We track KPIs like engagement, traffic, conversions, and brand recall to ensure every project meets client goals.
Customer Support and Assistance – HNK Media FAQ
1. How can I contact HNK Media for support?
You can reach us via our Contact Us page, email at info@hnkmedia.com, or visit our Andheri, Mumbai office.
2. What are your support hours?
Our Mumbai office operates Monday to Saturday, 10 AM to 7 PM IST, with online support available 24/7 for clients.
3. Do you provide technical website support?
Yes, we offer ongoing technical support, updates, and hosting maintenance for all websites we design or develop.
4. How do I request changes to my project?
Clients can submit change requests directly via email or project management tools we share during collaboration.
5. Do you offer SEO or marketing support after launch?
Yes, we continue optimizing your website and marketing performance through monthly SEO and campaign support plans.
6. How fast can I get a support response?
Our average response time is under 2 hours during working days for clients across Mumbai and nearby regions.
7. Can I report issues after working hours?
Yes, you can log support tickets anytime through our website or email, and our team will respond within the next business day.
8. Do you provide social media support?
We manage and optimize social media accounts for branding, engagement, and influencer marketing campaigns in Mumbai.
9. How does HNK Media ensure client satisfaction?
Through clear communication, timely delivery, and creative collaboration, we ensure every client feels supported and valued.
10. Can I upgrade my support plan?
Yes, existing clients can easily upgrade to extended design, SEO, or content support plans at any time.